Paying with the City Wega card

Can I pay online using a City Wega card?
Yes, physical and virtual City Wega cards are totally secured by Mastercard secure code and can be used online.
Tue, 13 Aug, 2019 at 11:26 AM
How long does a transaction take?
A payment transaction with a City Wega card is semi-instantaneous as the verification, authorisation and redemption is done electronically.
Tue, 13 Aug, 2019 at 11:30 AM
Can I use my City Wega card to pay in currencies other than £.
Payment can be made in £, €, $ and more. A Foreign Exchange fee of 3.00% will be applied on currency outside of the UK. A POS International fee of £1.50 wil...
Tue, 13 Aug, 2019 at 12:05 PM
Can I cancel a payment?
Payments made with a City Wega card cannot be cancelled but can be refunded by a merchant, if the merchant decides to conduct a refund. 
Tue, 13 Aug, 2019 at 12:12 PM
Are there some places a City Wega card will not work?
Your City Wega card should function anywhere that Mastercard is accepted. *Except for Pay at Pump services, which do not function like a normal transact...
Tue, 17 Sep, 2019 at 6:29 PM
Can I have a City Wega card refund?
If you would like a refund of your unused City Wega card please contact us via email to or at the customer helpline +44(0)20 3 637 6240. ...
Tue, 13 Aug, 2019 at 12:52 PM
How do I retrieve my PIN?
You can retrieve your pin by selecting Card actions within the app and tapping the button “Show Pin.”
Tue, 17 Sep, 2019 at 5:43 PM
How do I top-up my City Wega card?
Once your City Wega card has been activated, you can deposit money onto it by debit card, UK bank transfer, or Neosurf voucher. Simply select top-up wit...
Tue, 17 Sep, 2019 at 5:54 PM
Are there some places a City Wega Youth card will not work?
City Wega Youth cards cannot be used for the following services: fuel stations, toll and bridge collection points, online gambling & betting websites, d...
Tue, 17 Sep, 2019 at 6:31 PM
What do I do if I am suspicious about a transaction?
We advise you to block the card immediately by selecting "Card actions" on the Home screen of the City Wega app, and tapping "Block Card.&quo...
Tue, 17 Sep, 2019 at 7:18 PM